Business Name: “MONZA GRUPPO” d.o.o.

Legal Form: Limited Liability

Registered Address: Od Gaja 56, 20000 Dubrovnik, Croatia

Contact Information: Phone: +385 91 151 7695 Email: lorenmehic@gmail.com

Representative or Authorized Person: Mehić Loren, Chief Executive Officer

Commercial Register Information: Commercial Register Number: 060369787

Regulatory Authority Commercial Court in Dubrovnik

VAT or Tax Identification Number: 43164189218

Additional legal requirements:

As a tour operator based in Dubrovnik, Croatia, our website functions as an e-commerce platform where guests can book various tours, including boat tours, land tours, multi-day tours, and tailor-made private tours across Croatia, Bosnia and Herzegovina, and Montenegro. Our target audience is global, and we facilitate bookings directly through our website with payment via debit/credit cards through a third-party channel manager.

The prices displayed on our website represent a starting price, either per person or per group for boat tours. Before checkout, the final price, inclusive of a 25% VAT as per Croatian law, is presented through the channel manager. We accept a variety of payment methods, including Visa, MasterCard, Maestro, American Express, Union Pay, JCB, Bancontact, Apple Pay, Samsung Pay, Google Pay, ensuring convenience and flexibility for our international clientele.

We are committed to offering the best price guarantee. Our tours are subject to weather conditions and, for safety reasons, may be rescheduled or cancelled if adverse weather is anticipated. The decision to cancel or reschedule a tour due to weather is at the discretion of our expert team, prioritizing the safety and well-being of our guests.

Tour confirmation and relevant details are promptly communicated via email following the completion of a booking. We adhere to the highest standards of service in the tourism industry, ensuring compliance with all necessary regulations and providing transparent and comprehensive information to our customers.

Cancellation and Refund Policy: Detailed information regarding cancellation and refunds is available on our website, outlining the process for booking cancellations and conditions for refunds.

Terms and Conditions: For detailed information regarding the terms and conditions of using this website, please visit our Terms and Conditions page.

Privacy Policy: Your privacy is important to us. For information on how we collect, use, and protect your data, please visit our Privacy Policy page.

Intellectual Property: All content and materials available on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the property of “MONZA GRUPPO” d.o.o. or its content suppliers and is protected by intellectual property laws. The unauthorized use, reproduction, or distribution of the materials on this website may violate copyright, trademark, and other laws.

Emergency Contact Information: We provide emergency contact information to our guests for safety and immediate assistance.

Company Registration Location: Registered and operating in Dubrovnik, Croatia, we comply with local and EU regulations.

Disclaimer: The information provided on this website is for general informational purposes only. It does not constitute legal, financial, or professional advice. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website. Any reliance you place on such information is strictly at your own risk. We will not be liable for any loss or damage arising from using this website.